Introduction:

The current fast-moving world has caused many changes in our daily life. These rapid changes have impacted the industry sector such as the increased expectation of consumers in product variability and quality. Therefore, the suppliers have to diversify and upgrade their products and services as to fulfil the market demand. The high expectation of consumer may have caused employees at all levels unable to adapt such condition, which can potentially attribute to work stress and emotional disturb which may cause disharmony at workplace. The effectiveness of the employees to handle their own emotion and manage their stress is essential to ensure relationship among the employees are well maintained and their work can be done smoothly.

Program Overview:

The purpose of this program is to focus on self-awareness of emotion than to increase participants coping skills by understanding their own feeling, apply proper methods toward high EQ at work. Remember, you are your emotion. This program would be based on the approach of human behavior to inspire participants’ potential so that his/her work performance is up to optimal level. In this training, the participants will involve in role-play exercise, so that they can apply what they have learned practically. Some effective NLP techniques will be used in the training to ensure that the participants can learn deeply and enjoy the entire training process.

Learning Objectives:

In this program, participants would learn to:

• Clearly understand the functions of the mind and would be able to take charge on it;
• Have better understanding of EQ;
• Build up an inner strength towards higher challenges;
• Clearly understand the emotion affects work performances;
• Clearly understand own emotion;
• Be able to handle emotion effectively;
• Enhance work performance by setting up excellence state at their work place.

Who Should Attend:

All levels of employees.